Sirenna.AI
A monitoring platform to get complete visibility into team's conversations and customers.
| Date | Investors | Amount | Round |
|---|---|---|---|
| investor | €0.0 | round | |
* | N/A | Acquisition | |
| Total Funding | 000k | ||
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Sirenna.AI, founded in 2022 by Gabriela Morales and Juan Sebastián Correa, developed a conversational intelligence platform aimed at optimizing sales and customer service interactions. The founders embarked on this venture after a previous endeavor with a wellness platform did not scale, deciding instead to build a company focused on leveraging data to help people. The firm's technology was designed to monitor, transcribe, and analyze video and phone call conversations, providing businesses with a comprehensive view of customer touchpoints.
The platform's core function was to automatically record and process customer conversations to extract key information, such as budget details and sales funnel stages. This automation was intended to reduce inaccuracies from manual note-taking and free up sales teams to focus more on direct prospect engagement. Key features included the ability to generate a summary of a call in seconds and integrate the transcribed data into a client's Customer Relationship Management (CRM) system.
In a significant milestone, Sirenna.AI was acquired by the Colombian startup WeKall on March 25, 2024. This acquisition was a strategic move for WeKall to enhance its technological capabilities with artificial intelligence and to expand its presence in the Mexican market, targeting major cities like Mexico City and Monterrey. Following the acquisition, co-founders Gabriela Morales and Juan Sebastián Correa joined the WeKall team as Country Manager for Mexico and Data Manager, respectively, continuing to apply their expertise in the new, combined entity. The integration allows for the analysis of vast numbers of calls, positioning the joint operation as a revenue intelligence company that helps clients train their sales and customer success teams more effectively.
Keywords: conversational intelligence, call analysis, sales automation, revenue intelligence, call transcription, customer journey analysis, WeKall, Gabriela Morales, Juan Sebastián Correa, CRM integration, sales team coaching, customer interaction insights, speech analytics, conversation monitoring, business communication, AI-powered analysis, Latin America tech, Mexican startup, telecom solutions, sales efficiency