Reservio

Reservio s.r.o. operates a cloud-based online scheduling and appointment booking software, headquartered in Brno, Czech Republic. The company was founded in 2013 by Boris Bošiak and František Mazuch, who met during a university project while building websites for small businesses. Their experience revealed a market need for a streamlined reservation process, leading to the creation of Reservio. The project began in 2012 when Bošiak's idea won first place in the StarCube accelerator program, which is organized by the JIC (South Moravian Innovation Centre). The public version launched in 2013, quickly securing a seed investment from Webnode and attracting users from 40 countries within two months.

The company provides a comprehensive business management tool that allows service-based businesses to accept online bookings 24/7. Its client base spans various sectors, including beauty and wellness, sports, health, and education. The platform offers features such as a scheduling calendar, client database management, automated reminders via SMS and email, and business analytics. In 2018, the company launched the Reservio Business mobile app for entrepreneurs to manage their schedules on the go. A significant milestone was the 2019 launch of the Reservio Marketplace in the Czech and Slovak markets, creating a portal for customers to discover and book local services. During the COVID-19 pandemic in 2020, Reservio provided its system free of charge to healthcare facilities for test and vaccination scheduling, with 70% of Czech testing facilities using the platform by May 2020.

Reservio's business model is based on a freemium structure. It offers a free plan with basic features and a limited number of monthly bookings, alongside several paid subscription tiers (Starter, Standard, Pro) that provide expanded capabilities like unlimited bookings, calendar synchronization, customization, and the removal of Reservio branding. It also offers enterprise-level solutions for larger, multi-location businesses. The company has expanded its services to include a Point of Sale (POS) system and online payment processing. In October 2024, Reservio, along with Shopsys, Smartsupp, and Survio, formed the ABUGO group, with backing from investors Novira Capital and Reflex Capital, aiming to become a leader in European business technologies.

Keywords: appointment scheduling, online booking system, business management software, SaaS, client management, booking calendar, service industry software, appointment reminders, POS system, Czech startup, marketplace, freemium model, enterprise scheduling, multi-location business software, wellness industry booking, healthcare scheduling, fitness class booking, salon booking software, automated scheduling, client database