LiveTex

LiveTex operates as an omnichannel messaging platform that integrates Customer Relationship Management (CRM) systems with various social media channels like Facebook Messenger, Telegram, and Viber. The company serves businesses looking to enhance their customer service and engagement by providing a unified communication interface. LiveTex operates in the customer service and communication market, targeting enterprises that require efficient and streamlined customer interaction solutions. The business model is primarily subscription-based, where clients pay for access to the platform's features and services. Revenue is generated through monthly or annual subscription fees, with additional income from premium features and custom integrations.

Keywords: omnichannel, messaging, CRM integration, social media, customer service, communication, subscription-based, enterprise, engagement, platform.