Lithium Technologies

Khoros is a customer engagement platform that enhances digital interactions by providing tools for community management, social media, and messaging solutions. The company serves a diverse range of clients including large enterprises, financial institutions, and healthcare providers. Operating in the digital customer engagement market, Khoros offers a subscription-based business model, generating revenue through recurring fees for its software-as-a-service (SaaS) solutions. The platform helps businesses improve customer satisfaction, increase brand loyalty, and drive sales by facilitating meaningful interactions across various digital channels. Khoros also provides analytics and insights to help clients measure the effectiveness of their engagement strategies and make data-driven decisions.

Keywords: customer engagement, digital interactions, community management, social media, messaging solutions, SaaS, analytics, brand loyalty, enterprise clients, data-driven decisions.