Hitachi Consulting

Hitachi Digital Services, formerly a part of Hitachi Vantara, operates as an independent digital consultancy and technology company. The firm focuses on providing digital solutions and services to various industries. The company leverages its global delivery network, with locations in Portugal, India, Vietnam, and the United States, to support its international client base.

Their service offerings include a Level One Service Desk, designed to handle ongoing technical issues for organizations that may lack the internal expertise or resources. This service aids in process implementation, technology adoption, and training. Hitachi Digital Services collaborates with a network of partners to enhance its service capabilities and deliver comprehensive solutions. The business model appears to be centered on providing expert consulting and technology services to improve business operations and management. They likely generate revenue through service fees and project-based contracts with their clients.

Keywords: digital consultancy, technology services, global delivery network, service desk, business operations, process implementation, technology adoption, digital solutions, consulting services, IT support