Doccle

Doccle operates as a digital administration platform in Belgium, founded in 2012. It was established as a collaborative initiative by Acerta, CM, KBC, and Telenet to replace paper-based administration. The platform allows individual users to receive, manage, pay, and store personal documents from a wide range of companies in a central, secure digital archive. For private users, the service is free of charge. Doccle's revenue is generated from the companies that use the platform to send documents, such as invoices, contracts, and payslips, to their customers. This model is positioned as a cost-saving alternative for businesses by reducing printing, postage, and administrative handling costs.

The platform serves both individual consumers and a diverse client base of businesses and government institutions. By integrating with company portals, Doccle facilitates digital document distribution, online payments, digital signatures, and secure archiving. For businesses, the service aims to streamline administrative workflows, improve credit management through easier payment processes, and enhance customer communication. The platform supports various document types, including invoices, contracts, payslips, and tax forms. Users can connect with over 150 companies and government bodies to automatically receive documents in their digital safe. The system also offers features for sharing documents with others, such as accountants or family members, and is preparing for the mandatory B2B e-invoicing in Europe by integrating with the Peppol network.

In 2021, Doccle was acquired by the Isabel Group. The company has seen significant user growth, reaching over 2.8 million users in Belgium by 2023. In 2023, Doccle expanded its operations to the Netherlands through the acquisition of the datakluisoplossing from the Dutch technology firm Smart Service Company. This expansion is managed from a new office in Bergen op Zoom, led by Otto Lagemaat, one of the founders of Smart Service Company. The platform continues to evolve, incorporating features like a chatbot named Doccy to handle customer inquiries and a Data Collector app to help users gather necessary data for financial services like mortgages or loans.

Keywords: digital administration, document management, online payments, digital archive, e-invoicing, secure document storage, financial documents, payslip management, contract management, digital signature, B2C document distribution, Peppol network, Isabel Group, document sharing, digital safe, administrative automation, financial technology, customer communication platform, invoice processing, HR documents