CenterBeam

CenterBeam operated as a provider of remote managed IT services, with a focus on serving mid-sized, multi-location businesses. The company established a significant operational footprint with a 140-person IT support center dedicated to help desk assistance, desktop technical support, and application support. For over a decade, it built a track record of delivering cloud computing and hosted IT services.

The company's offerings included a cloud computing portfolio with a suite of collaboration services, alongside solutions like 365+ Enterprise Cloud service and Unified End Point Management. CenterBeam's business model was centered on providing a comprehensive, secure, and scalable set of remote managed IT services, which proved to be a strategic asset in the evolving IT landscape.

In a significant milestone, CenterBeam was acquired by EarthLink in July 2013 for a total of $22 million. This acquisition was a strategic move for EarthLink to accelerate its transformation from a traditional Internet Service Provider into a broader IT services provider. The integration allowed EarthLink to leverage CenterBeam's expertise, processes, and service portfolio to enhance its own offerings for multi-location business customers, effectively fast-tracking its product development roadmap in the IT services sector.

Keywords: managed IT services, cloud computing, remote IT support, hosted IT, EarthLink acquisition, desktop support, application support, IT outsourcing, mid-sized business IT, help desk services, collaboration services, Unified End Point Management, IT services provider, multi-location business support, cloud virtualization