Zendesk
VerifiedCloud-based customer service platform
San Francisco United States (HQ), Copenhagen Denmark (founding location), Melbourne Australia
Deals in the last 12 months undisclosed
Company information
Edit Launch date
Employees
3,814 people
Ownership
Market cap
$17.3b
Net debt
$492m
Firm valuation
€15.7b (Public information from 2021)
| USD | 2016 | 2017 | 2018 | 2019 | 2020E | 2021E | 2022E |
|---|---|---|---|---|---|---|---|
| Revenues | - | 430m | 599m | 816m | 1.0b | 1.3b | 1.6b |
| % growth | - | - | 39 % | 36 % | 26 % | 26 % | 25 % |
| EBITDA | - | 14m | 40m | 65m | 114m | 141m | 195m |
| % EBITDA margin | - | 3 % | 7 % | 8 % | 11 % | 11 % | 12 % |
| Profit | - | (111m) | 131m | 170m | 218m | 196m | 185m |
| % profit margin | - | (26 %) | 22 % | 21 % | 21 % | 15 % | 11 % |
| EV / revenue | - | - | 10.5x | 10.7x | 16.3x | 13.3x | 10.6x |
| EV / EBITDA | - | - | 157.0x | 133.0x | 147.0x | 123.0x | 88.0x |
| R&D budget | 103m | 114m | 149m | 197m | - | - | - |
| R&D % of revenue | - | 27 % | 25 % | 24 % | - | - | - |
Source: Company fillings or news article
| Date | Investors | Amount | Round |
|---|---|---|---|
| - | N/A | - Not yet verified | |
| $500k | SEED | ||
| N/A | SERIES A | ||
| N/A | SERIES A | ||
| $6m | SERIES B | ||
| $19m | SERIES C | ||
| $60m | SERIES D | ||
| N/A | $100m Valuation: $632m | IPO | |
| Total Funding | €77.7m | ||
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