Zedify

Zedify operates as a zero-emission urban logistics and last-mile delivery service in the United Kingdom. The company was established in 2018 when co-founders Rob King (CEO) and Sam Keam (CSO) merged their respective cycle logistics companies. Both founders brought over two decades of combined experience in the zero-emission logistics field to the new venture, aiming to address the environmental and congestion challenges of urban deliveries. The business model is centered around a network of micro-hubs located at the edge of city centers. This structure allows for the consolidation of parcels, which are then delivered using a fleet of electric cargo bikes and trikes. This "first and last mile" service caters to a diverse client base, including major retail brands like Zara, Selfridges, and Hello Fresh, as well as national parcel carriers and local independent businesses.

Revenue is generated by providing these delivery services, which are positioned as being more efficient and sustainable than traditional van-based logistics in congested urban environments. Zedify asserts that its model offers significant carbon savings—over 80-90% per parcel compared to electric vans—and a 13% improvement in logistical efficiency. The company developed its own software platform featuring route optimization, real-time tracking, and proof of delivery to manage its operations. A key aspect of Zedify's operational ethos is its rejection of the gig economy model; it directly employs its riders and is an accredited Living Wage employer, investing in extensive training to maintain high service quality and staff retention. The company's network has included both company-run depots and franchises.

Despite raising significant funding, including a Series A round of over $5 million in July 2024 led by investors like Barclays Sustainable Impact Capital and Mercia Ventures, the company has faced financial difficulties. In early 2025, the parent company, Outspoken Logistics Ltd, went into administration due to lower-than-expected volumes and high operational costs, leading to the closure of several hubs. However, the brand has since announced a comeback with new financial backing, aiming to relaunch its sustainable delivery services, potentially through franchise opportunities in key UK cities.

Keywords: last-mile delivery, urban logistics, cargo bikes, e-cargo bikes, sustainable delivery, zero-emission, eco-friendly logistics, parcel delivery, UK logistics, delivery service, green logistics, city logistics, first-mile delivery, e-commerce delivery, hyper-local delivery, delivery network, sustainable transport, Rob King, Sam Keam, Cambridge startup