Zebrium

Zebrium

Zebrium is building a radically new way for you to transform customer support.

HQ location
Santa Clara, United States
Launch date
Employees
Enterprise value
$24m
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More about Zebrium
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Zebrium specializes in automated root cause analysis using machine learning to identify the underlying causes of software issues with a high degree of accuracy. The company serves clients operating complex software systems, including cloud-native environments and enterprise software platforms. Zebrium's core market includes IT operations, DevOps, and software development teams who need to quickly diagnose and resolve system failures. The business model is based on a SaaS (Software as a Service) and on-premises subscription model, offering both free trials and paid plans. Revenue is generated through subscription fees and enterprise contracts. Zebrium's technology integrates with existing monitoring, APM (Application Performance Management), and tracing tools, enhancing their functionality by pinpointing the exact cause of issues. This reduces downtime and operational costs for clients. The company leverages machine learning to automate the troubleshooting process, replicating human expertise and significantly speeding up problem resolution.

Keywords: root cause analysis, machine learning, software troubleshooting, IT operations, DevOps, cloud-native, enterprise software, SaaS, monitoring tools, automated diagnostics.

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