Zak

Zak, founded in 2018 by Andres Andrade, David Grandes, and Marina Lima, operates as a comprehensive, all-in-one management platform targeting the restaurant industry in Latin America. The São Paulo-based company provides a 100% cloud-based, integrated system designed to digitize and financially empower restaurants. Zak's platform was acquired by Frubana in 2023.

The company's core offering centralizes a restaurant's operations, from point-of-sale (POS) and back-office functions to online sales and direct integrations with major food delivery aggregators. A key aspect of its business model is the absence of a fixed cost for its clients, positioning it as an accessible Digital Restaurant Platform. Beyond operational management, Zak incorporates fintech features, acting as a financial partner to restaurants. This model allows for the integration of operational data with financial institutions, facilitating access to credit for its clients. The platform also includes a white-label solution with integrated logistics and payments for both online and in-store sales.

In November 2021, Zak secured $15 million in a Series A funding round led by Tiger Global Management, with participation from other notable investors including Valor Capital, monashees, Base 10, and Canary. This capital was earmarked for expanding the company's footprint across Brazil, aiming to increase its client base from 300 to over 1,000 restaurants. At the time of the funding, 90% of its operations were concentrated in São Paulo, with a presence in 25 cities throughout Brazil.

Keywords: restaurant management platform, food service technology, point of sale, digital restaurant platform, Latin America food tech, restaurant operations software, fintech for restaurants, online ordering system, delivery integration, back-office management, cloud-based POS, restaurant financial services, white-label food delivery, Zak, Andres Andrade, David Grandes, Marina Lima, Tiger Global Management, Frubana