
Xiaobang Bang CRM
Xiaobang Bang CRM is an IT company specialized in developing mobile SaaS services using cloud computing and big data technologies.
Date | Investors | Amount | Round |
---|---|---|---|
- | investor | €0.0 | round |
N/A | €0.0 | round | |
investor | €0.0 | round | |
CNY40.0m | Series A | ||
Total Funding | 000k |
Established in March 2015, Xiaobang Bang CRM, operated by Hangzhou Xiaobang Network Technology Co., Ltd., is a software as a service (SaaS) provider specializing in customer relationship management. The firm is headquartered in Hangzhou and has expanded its presence with branches in major Chinese cities including Beijing, Shanghai, and Shenzhen, alongside local marketing and service centers in other key urban areas. Since its inception, the company has secured significant funding, including a Pre-A round in August 2016, a Series A of 40 million RMB from Kinsha River Ventures in December 2019, and a Series B of 50 million RMB in June 2021.
The company's core business revolves around its mobile-first CRM platform, which leverages cloud computing and data technologies to digitize the entire customer lifecycle and sales process for enterprises. Xiaobang Bang CRM's product suite is designed to manage marketing, sales, and service functions. Its marketing management tools assist with lead generation, ROI analysis, and tracking potential customers to convert them into sales opportunities. For sales management, the platform offers features for detailed customer record-keeping, interaction history, and optimizing the sales pipeline to improve efficiency. A key aspect of the service is its ability to build a 360° profile of potential customers, enabling better management of a company's private customer pool.
The platform distinguishes itself through deep integrations with major Chinese workplace collaboration tools like DingTalk, WeChat Work, and Feishu, enhancing its functionality within these ecosystems. It provides a PaaS foundation that allows for flexible customization to meet individual business needs. Furthermore, the CRM incorporates business intelligence (BI) for advanced data analysis and visualization, as well as an AI sales assistant to reshape sales workflows. The business model appears to be subscription-based, offering services that aim to increase personnel efficiency, improve sales conversion rates, and boost overall customer satisfaction.