Wikifriend

Wikifriend

Wikifriend is a company that works in the field of Ai applied to Virtual Assistants, SmartHome, Healthcare, CRM and Virtual Tour. Wikifriend is based in Berlin.

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Berlin-based Wikifriend operates in the artificial intelligence sector, specializing in conversational AI to enhance human-computer interaction across various industries. The company asserts it has been active since 2004, developing semantic services to improve the communication experience between brands and their users. Wikifriend targets its solutions toward the SmartHome, Healthcare, and CRM markets, providing both software and hardware. It has collaborated with major brands like Unilever, MSC Cruises, and Danone, creating virtual assistant products.

The company's core business revolves around a proprietary conversational algorithm that utilizes deep learning and natural language processing (NLP) to analyze conversations in real-time. This technology is designed to identify conversational concepts and understand user needs and expectations, including performing mood analysis to adapt the interaction on an emotional and personal level. A key differentiator for Wikifriend is its focus on "privacy-by-design." Its software is offered for on-premises deployment, ensuring that no speech or personal data leaves the client's device, a direct counterpoint to cloud-based assistants. All software is hosted in Germany.

Wikifriend's product lineup includes a platform for creating personalized virtual assistants, which can be integrated into various marketing channels to generate leads through conversational marketing. The company also produces Cognitive and Conversational Smart Mirrors. These mirrors are integrated with on-board computers that run all necessary software—including voice recognition, NLP, and face recognition—locally, making them suitable for applications in digital signage, smart retail, and smart homes. Additionally, the company developed a thermoscanner for access control that measures body temperature without requiring an internet connection, complying with GDPR.

Keywords: conversational AI, virtual assistants, natural language processing, privacy by design, on-premises software, smart mirrors, conversational marketing, semantic services, deep learning, AI in healthcare, smart home AI, lead generation, customer experience AI, emotional analysis, speech recognition, digital signage, smart retail, German AI, cognitive avatar

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