Wideum

Wideum specializes in providing remote support software and traceable workflow solutions designed to enhance productivity for field technicians. Operating in industries such as equipment manufacturing, automotive, construction, engineering, energy, utilities, and more, Wideum's core products include Remote Eye, Twin Eye, and Process Eye, which facilitate seamless communication between field technicians and experts. The company offers both software and smart glasses, which can be purchased or rented, to ensure efficient inspections, maintenance, and assembly tasks. Wideum's business model revolves around selling and renting its software and hardware solutions, generating revenue through these sales and ongoing technical support services. The company is certified by ISO 27001, ensuring compliance with global information security standards. Wideum's solutions are particularly beneficial in reducing troubleshooting time, saving travel hours, and improving diagnosis accuracy, thereby boosting overall productivity.

Keywords: remote support, traceable workflows, field technicians, smart glasses, productivity, inspections, maintenance, assembly, ISO 27001, technical support.