Voosh

Voosh.ai operates as a Restaurant Marketplace Intelligence Platform, providing a data-driven analytics solution for restaurants, cloud kitchens, and food service brands to manage their presence on third-party delivery applications. Founded in 2020 by Priyam Saraswat and Kshitiz Sanghi, the company is headquartered in San Francisco with operations in Bengaluru, India. The founders, both with technology backgrounds, initially started a virtual restaurant chain and scaled it to over 150 locations. This experience revealed the complexities and lack of transparency in managing operations on platforms like DoorDash, Uber Eats, and Grubhub, leading them to pivot and productize their internal solution, launching Voosh.ai in early 2023.

The company's core offering is a unified AI-powered dashboard that consolidates data from multiple delivery marketplaces, designed to enhance operational efficiency, increase sales, and boost profit margins. Voosh targets food service chains, with a particular focus on mid-market brands managing 20 to 30 locations, but also serves larger chains and single-location venues. Its business model is subscription-based, charging a flat fee based on the features a client needs, rather than a percentage of sales. The platform aims to solve key pain points for restaurant operators, including financial reconciliation, dispute resolution, and marketing effectiveness, which often result in lost revenue, accounting for up to 5% of a restaurant's total business.

The Voosh.ai platform includes several key modules. The Dispute Manager automates the process of identifying, tracking, and disputing unwarranted chargebacks, recovering a significant percentage of lost funds. A Finance and Reconciliation tool provides a unified view of financial data, tracking sales, fees, and payouts to simplify financial management. The platform also offers a Promotions Manager for creating and analyzing marketing campaigns, a Review Manager to centralize and respond to customer feedback across all platforms, and real-time analytics to inform data-driven decisions on sales trends and menu performance. Voosh has participated in the Y Combinator accelerator program and is backed by investors including Better Capital and several angel investors from the food-technology sector.