VoiceOps
AI powered analytics for sales calls.
| Date | Investors | Amount | Round |
|---|---|---|---|
| - | investor investor | €0.0 | round |
| N/A | €0.0 | round | |
| investor investor investor investor | €0.0 | round | |
| investor investor | €0.0 | round | |
| investor | €0.0 | round | |
* | $5.0m Valuation: $45.0m | Early VC | |
| Total Funding | 000k | ||
Related Content
VoiceOps provides an AI-powered platform that analyzes customer conversations for sales and support teams. The company primarily serves B2C companies in sectors such as education and financial services, helping them to understand and learn from their customer interactions.
The core of VoiceOps' offering is its ability to transcribe and analyze 100% of calls, a significant increase from the industry standard of random-sample-based quality assurance. This allows businesses to move from manual call grading to an automated system that provides data-driven insights. The platform is designed to be implemented quickly, with a ramp-up time of about two weeks.
VoiceOps' business model is centered on providing actionable intelligence to various departments within a company, including sales, marketing, product, and compliance teams. By identifying key moments in customer conversations, the platform helps to coach sales representatives at scale, ensure compliance with regulations, and provide a deeper understanding of customer needs and objections. This, in turn, can lead to increased revenue and cost savings for its clients.
Keywords: call analysis, conversation intelligence, AI coaching, sales enablement, quality assurance, compliance monitoring, B2C services, financial services, education technology, customer interaction analytics