Voiceable
Voiceable is voice-activating the internet, to make customer experiences faster, easier and more fun.
| Date | Investors | Amount | Round |
|---|---|---|---|
| N/A | €0.0 | round | |
N/A | Seed | ||
| Total Funding | 000k | ||
| USD | 2020 | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Revenues | 0000 | 0000 | 0000 | 0000 |
| % growth | - | 50 % | - | - |
| EBITDA | 0000 | 0000 | 0000 | 0000 |
| Profit | 0000 | 0000 | 0000 | 0000 |
| EV | 0000 | 0000 | 0000 | 0000 |
| EV / revenue | 00.0x | 00.0x | 00.0x | 00.0x |
| EV / EBITDA | 00.0x | 00.0x | 00.0x | 00.0x |
| R&D budget | 0000 | 0000 | 0000 | 0000 |
Source: Dealroom estimates
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Voiceable operates as a B2B software provider, offering a sales tool designed to enhance the online shopping experience for retailers. The company was established in 2017 and is headquartered in Tel Aviv, Israel. It has secured $532K in funding through a seed round and an accelerator program, with investors including ICONYC Labs and Nielsen Innovate.
The core of Voiceable's business is a platform that facilitates direct engagement between a retailer's sales associates and customers on e-commerce websites. This is achieved through voice and live video interactions initiated directly from product pages. The service is designed for both pure e-commerce businesses and traditional brick-and-mortar retailers that have an online presence. For online-only clients, sales agents can use voice chat to guide customers, answer queries, and suggest additional products in real-time. For retailers with physical stores, agents can use live video to showcase products directly from the shop floor, aiming to replicate the in-person consultative sales process.
Voiceable's platform equips sales agents with the ability to see the exact products a customer is viewing, enabling them to provide targeted assistance, upsell, and cross-sell relevant items. The system includes features for call routing to available agents and a mechanism for customers to leave contact details if no one is available. It can be integrated with existing chat services and all major e-commerce platforms. The business model is centered on improving conversion rates and increasing average order value for its clients. To support this, the company provides a dashboard with customer insight reporting and agent performance metrics to help retailers refine their sales strategies.
Keywords: e-commerce sales tool, conversational commerce, live shopping, video shopping, retail technology, customer engagement platform, online sales conversion, B2B SaaS, lead generation, customer support, guided selling, upselling, cross-selling, retail innovation, e-commerce solutions, live video chat, voice commerce, Tel Aviv startup, online customer experience