Vivonet

Vivonet operates as a provider of cloud-based, enterprise-level technology solutions tailored for the hospitality industry. Established in 2000 in Vancouver, British Columbia, the company was founded by Ryan Volberg, who led the firm as CEO for 13 years. His experience in founding and scaling SaaS companies was central to Vivonet's development of cloud-based point-of-sale systems.

The company's business model centers on providing a Software-as-a-Service (SaaS) platform that equips hospitality businesses with tools for operational management and data analysis. Vivonet generates revenue by offering its suite of products that turn transactional data into actionable insights, helping clients enhance profitability and operational performance. The firm serves a diverse client base that includes full-service and quick-service restaurants, hotels, and contract foodservice operators like Sodexo and Delaware North.

Vivonet’s product portfolio includes a comprehensive point-of-sale (POS) system, self-ordering kiosks, kitchen displays, payment processing, and enterprise management solutions. Key features of their platform are inventory and procurement management, labor scheduling, and tools for managing food and labor costs. A notable product, the Vivonet Kiosk, is an iPad-based application that enables customers to browse menus, place orders, and pay without staff assistance, featuring configurable branding and upselling prompts. The system is designed for multi-location operations and provides real-time reporting and data analytics. In September 2018, Vivonet was acquired by Infor, a provider of industry-specific cloud applications, to extend Infor's hospitality suite with Vivonet's specialized POS and restaurant management functionalities.

Keywords: hospitality technology, restaurant POS, cloud-based POS, food service management, point-of-sale software, enterprise management solutions, inventory management, restaurant analytics, self-ordering kiosks, labor cost management, hospitality SaaS, kitchen systems, payment processing, procurement solutions, hotel food and beverage, quick service restaurant technology, multi-location restaurant management, Vivonet, Infor Hospitality, Ryan Volberg