Vitalacy

Vitalacy, Inc. operates at the intersection of IoT, AI, and healthcare, providing a technology platform engineered to combat healthcare-acquired infections (HAIs) and other adverse patient events. Founded in 2008 and headquartered in Los Angeles, the company was co-founded by CEO Janel Raanan and Bahram Nour-Omid. Raanan's personal experience of losing her grandfather to an HAI was the driving force behind the company's creation. Her background in computer science and product development guided the launch of a platform aimed at making patient care safer.

The company's core business revolves around a Software-as-a-Service (SaaS) model, serving hospitals, health systems, and other care facilities. Vitalacy addresses the significant financial and human costs of HAIs, which affect a substantial number of hospitalized patients and result in billions in healthcare expenditures annually. The business model is structured to help healthcare organizations improve quality metrics and avoid Medicare penalties for high HAI rates by providing transparent data on compliance with safety protocols.

Vitalacy's Patient Safety Platform is a comprehensive suite of tools that includes automated hand hygiene monitoring, staff workflow tracking, contact tracing, and, more recently, AI-powered virtual care for fall prevention. The hand hygiene monitoring system utilizes a combination of wearables (SmartBadge, SmartClip, SmartBand), beacons, and dispenser sensors. These devices work in concert to monitor hand wash opportunities, events, and duration in real-time. Healthcare workers receive gentle, private vibration reminders from their wearable if they miss a hand hygiene opportunity, such as upon entering or exiting a patient room. This automated, 24/7 monitoring provides more accurate and comprehensive data than traditional direct human observation, which is often biased and limited in scope. The collected data is fed into an analytics dashboard, offering detailed reports on individual, unit, and enterprise-wide performance.

Expanding beyond hand hygiene, Vitalacy introduced an AI-driven Virtual Care solution in early 2025. This system uses stereo cameras with depth perception to monitor patients 24/7, providing real-time alerts to prevent unattended bed exits and reduce falls. This technology is designed to enhance patient safety while optimizing staff efficiency. The platform has evolved through multiple generations, with the latest Gen5 wearable, released in mid-2025, offering extended battery life and a more streamlined design based on clinical feedback.

Keywords: patient safety technology, healthcare-acquired infections, hand hygiene monitoring, infection prevention, IoT in healthcare, AI in healthcare, remote patient monitoring, hospital safety, workflow optimization, compliance tracking, smart wearables, contact tracing, fall prevention, virtual care, health tech, Leapfrog Group standards, patient outcomes, automated monitoring, clinical analytics, dispenser sensors