
VideoTouch
AI video training platform for employee education.
Date | Investors | Amount | Round |
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investor investor | €0.0 | round | |
investor investor investor | €0.0 | round | |
investor investor investor | €0.0 | round | |
N/A | €0.0 | round | |
N/A | €0.0 | round | |
N/A | JPY15.0m | Early VC | |
Total Funding | 000k |
VideoTouch Inc. is a Japanese company that develops and operates an AI-powered educational platform specifically for contact centers. The company, founded in April 2013 by Yuta Kamisaka, aims to improve corporate productivity by resolving challenges in personnel and customer training. Originally established as Viibar Inc., a video crowdsourcing business, the company pivoted to focus solely on its SaaS product, "VideoTouch," and officially changed its name in August 2022.
The core offering is the "VideoTouch" platform, which enables businesses to create, distribute, and analyze video-based training content without specialized knowledge. Key features include AI-driven automatic subtitling, AI narration that converts text to speech, and detailed analytics on individual and group viewing patterns to track comprehension. The platform is designed to reduce training costs, standardize educational quality, and improve the learning efficiency for employees and customers, particularly in customer support and success roles. In addition to employee training, the service is used for customer onboarding and support. The company also offers "AI Ropre," an AI-powered role-playing system tailored for contact centers.
VideoTouch operates on a B2B subscription-based model. The company has secured funding from various entities, including a notable capital and business alliance with PKSHA Technology in April 2025, which involved an investment of 400 million yen to accelerate the industrial application of generative AI. Its clients include major corporations such as DeNA and Sompo Japan.
Keywords: video training, employee education, customer support, contact center solutions, AI platform, SaaS, corporate training, customer success, learning management, EdTech