Vertex Business Services

VertexOne is a leading provider of utility billing software designed to enhance customer service and operational efficiency for mid-sized utilities. The company operates in the utility sector, offering a comprehensive suite of solutions that include web and mobile self-service portals, advanced meter data storage, and flexible print capabilities for billing and regulatory correspondence. VertexOne's platform is built to support digital transformation, enabling utilities to extract valuable insights from meter-to-cash transactions and improve customer engagement. The company serves over 400 clients, leveraging 30 years of experience and a robust SaaS system integration to ensure data consistency and system alignment. VertexOne's business model is subscription-based, generating revenue through recurring fees for its software-as-a-service (SaaS) offerings. The platform also features a digital marketplace that allows utilities to sell and fulfill non-commodity products and services, further driving revenue growth. With a focus on security and real-time integration, VertexOne provides frictionless payment solutions and a stable infrastructure built on the SAP platform, ensuring scalability and resilience.

Keywords: utility billing software, customer service, operational efficiency, self-service portals, advanced analytics, SaaS, digital transformation, meter data storage, secure payments, SAP integration.