UrbanHub

Positioned at the intersection of logistics and e-commerce, UrbanHub provides tech-enabled freight forwarding and warehousing services engineered for urban environments. The company was founded in 2015 and initially launched in 2016 as "Stockage Plus," a service offering on-demand storage for individuals and businesses. Recognizing the growing complexities of urban logistics, the firm pivoted its business model in 2018 to focus exclusively on B2B supply chain services, a strategic shift spearheaded by its president, Bernard Ochs.

UrbanHub operates as a comprehensive logistics partner, primarily targeting e-commerce businesses, retailers, and distributors, from startups to enterprises with up to €500M in revenue. Its client roster includes pure-play e-commerce brands, food and cosmetics companies, and even express carriers like DHL. The company generates revenue through service contracts, similar to a SaaS model, for a suite of logistics solutions. These services can be fully outsourced or selected on an as-needed basis.

The core of UrbanHub's offering is its network of warehouses near Paris, including a 50,000 m² multi-service facility in Rungis. This proximity to consumers allows for enhanced reactivity and speed, with an average delivery time of two hours within Paris. The company handles the entire fulfillment process: goods reception, secure storage (on pallets or shelves, with refrigerated options available), order preparation, and parcel shipping. A key differentiator is its in-house developed ERP system, which provides clients with a centralized platform to manage inventory, automate order flows from their e-commerce sites, and track deliveries. Beyond standard fulfillment, UrbanHub offers value-added services such as advanced parcel customization, reverse logistics management, cross-docking, and even arranging for delivery personnel to wear client branding for special operations. In December 2023, UrbanHub was acquired by Ezytail, an expert in e-commerce logistics, to create a strategic synergy focused on responsible and sustainable logistics solutions in the Paris region.

Keywords: urban logistics, e-commerce fulfillment, freight forwarding, last-mile delivery, B2B logistics, supply chain management, warehouse services, third-party logistics (3PL), order fulfillment, Paris logistics, tech-enabled logistics, cross-docking, reverse logistics, sustainable logistics, e-commerce services, inventory management, parcel shipping, distribution services, retail logistics, logistics outsourcing