Updox
The Leading Physician Connectivity Platform Brings CRM to Independent Physicians and Medical Practices.
| Date | Investors | Amount | Round |
|---|---|---|---|
| - | investor | €0.0 | round |
| investor | €0.0 | round | |
| N/A | €0.0 | round | |
| investor investor | €0.0 | round | |
| investor investor investor investor | €0.0 | round | |
N/A | Acquisition | ||
| Total Funding | 000k | ||
| USD | 2017 |
|---|---|
| Revenues | 0000 |
| EBITDA | 0000 |
| Profit | 0000 |
| EV | 0000 |
| EV / revenue | 00.0x |
| EV / EBITDA | 00.0x |
| R&D budget | 0000 |
Source: Company filings or news article
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Updox provides a healthcare communication platform tailored for out-of-hospital providers, including physician practices, pharmacies, and post-acute care services. The company was founded in 2008 by Mark Shary, Michael Witting, and Tobin Juday. Based in Dublin, Ohio, Updox aims to simplify the business of healthcare by consolidating patient engagement, provider communication, and office productivity tools into a single, unified interface.
The company's core offering is a cloud-based, HIPAA-compliant platform that integrates with over 100 electronic health record (EHR) and pharmacy management systems. This integration allows for streamlined workflows between disparate systems. Key features include telehealth capabilities for virtual consultations, secure text and email messaging, electronic faxing, a patient portal for record access and self-scheduling, appointment reminders, and online payment processing. The platform is designed to manage the entire patient journey from a single inbox, reducing administrative burdens and eliminating paper-based processes.
Updox operates on a subscription-based business model, with tiered pricing plans designed for different practice sizes, from solo practitioners to larger enterprises. The company generates revenue by charging providers a monthly fee for access to its suite of tools. A significant milestone for the company was its acquisition by EverCommerce, a service commerce platform, in December 2020 for $143 million. This acquisition placed Updox within EverCommerce's portfolio of health services companies, aiming to accelerate growth and expand its solution offerings. Prior to the acquisition, Updox had raised $24.1 million in funding over several rounds, including a notable $12.7 million Series B in 2017 led by TT Capital Partners.
Keywords: healthcare communication, patient engagement platform, telehealth solution, physician practice management, secure messaging, EHR integration, virtual care, healthcare CRM, paperless office, appointment scheduling, patient portal, pharmacy management systems, care coordination, out-of-hospital providers, revenue cycle management, medical billing, healthcare workflow, HIPAA-compliant communication, patient relationship management, clinical connectivity