UnDelay

UnDelay provides data analytics and artificial intelligence-powered solutions to improve airport operations, focusing on landside and ground-side efficiencies. The company was founded in 2018 by Safir Monroe. Monroe, who holds a mechanical engineering degree from Howard University, was inspired to start UnDelay during his time as a software engineer at Delta Air Lines, where he identified key issues in tracking and managing flight disruptions.

The company's core business revolves around transforming and analyzing vast amounts of unstructured airport data, such as radio transmissions from pilots, ground operators, and air traffic controllers. By converting this audio into text and analyzing it, UnDelay's platform can provide real-time insights into the root causes of flight delays, including maintenance, operational issues, and runway congestion. This service is delivered to its clients—airports and airlines—through APIs, dashboards, and alert systems. The primary clients are airports, with a focus on enhancing curbside management and ground transportation. Some of their publicly mentioned clients include Tulsa International Airport, Columbia Metropolitan Airport, and Asheville Regional Airport.

A key product is a virtual taxi queuing and shuttle tracking system. This system uses AI to analyze traffic flow and driver behavior, optimizing vehicle dispatching to reduce congestion and improve passenger movement. For airports, this leads to tangible benefits such as the ability to repurpose parking spaces, reduce carbon emissions, and automate various communications and tasks. The business model appears to be B2B, securing contracts with airports to implement its systems. Revenue is generated through these contracts, with a focus on conferences and direct sales to build relationships with airport authorities.

The company has participated in several accelerator programs, including the Bronze Valley Accelerator, and was a finalist in the 10th cohort of Startup Runway. In 2020, UnDelay won the Young Founders Pitch Competition sponsored by CashApp at Afrotech, securing a $25,000 grant. According to PitchBook, the company received $100K in Angel funding in September 2021 and an additional $70K from an accelerator in March 2022.

Keywords: aviation technology, airport operations, ground transportation management, flight delay analysis, data analytics, artificial intelligence, air traffic control data, taxi queue management, shuttle tracking, curbside operations, passenger flow optimization, airline operational efficiency, airport logistics, real-time operational insights, aviation data services, Safir Monroe, airport performance, ground handling solutions, transportation network optimization, airport traffic analysis