ubikare

Founded in 2016 and headquartered in Bilbao, Spain, Ubikare is a health-tech company focused on the elder care market. The company was established by CEO Ángel Díez Domínguez and Medical Director Javier Pérez Asenjo. Ubikare operates with the objective of providing comprehensive health and care solutions directly in the homes of the elderly.

The core of Ubikare's offering is its proprietary software platform, NAIHA (Natural & Artificial Intelligence Health Assistant). This platform functions as an AI-driven engine that utilizes automated data processing and rule-based logic to support decision-making for caregivers, healthcare professionals, and families. NAIHA is designed to automate care processes, manage resources, and generate personalized care plans based on a holistic assessment of an individual's needs. The software is classified as a Class IIa Medical Device, compliant with EU health regulations, which allows it to generate new medical data and provide evidence-based medical advice.

Ubikare's business model is primarily B2B and B2G, offering NAIHA as a Software-as-a-Service (SaaS) solution. Its client base includes public administrations, private home help service providers, healthcare providers, and the pharmaceutical industry for clinical trials. For social care, the platform facilitates home help services, advanced telecare, and extends the services of day centers into the home. In the healthcare sector, it enables advanced telemedicine, home hospitalization, and care for chronic patients. The company also offers its platform for use in clinical trials, including observational studies and post-marketing surveillance.

The NAIHA platform provides features such as automated scheduling, real-time data monitoring, incident management, and transdisciplinary service coordination. It connects with IoT devices for biometric measurements and offers functionalities like personalized nutrition plans, triage questionnaires, and secure document management. For the end-users—the elderly and their families—an app provides access to medical advice, communication with care providers, and real-time information. On September 3, 2021, Ubikare was acquired by Mutuactivos and now operates as a subsidiary. Prior to the acquisition, the company had received venture funding from investors including Mutua Ventures and Seed Capital Bizkaia.

Keywords: home healthcare, elder care technology, health-tech, SaaS, B2G, socio-health software, telemedicine, chronic patient care, clinical trial software, remote patient monitoring, care management platform, AI in healthcare, personalized care plans, NAIHA, decision support system, senior care, digital health, home hospitalization, care coordination, dependent care services