Trusted Metrics

TrustedMetrics operates in the IT service management sector, providing integrated remote support and security solutions tailored for Managed Service Providers (MSPs). The company offers a suite of tools designed to resolve technical issues quickly and securely, often connecting to workstations in as few as eight seconds. TrustedMetrics' core product, SolarWinds RMM, is a remote monitoring and management solution that includes features like endpoint detection and response to defend against ransomware and other evolving threats. The company also offers professional services automation (PSA) software to help MSPs manage critical business operations from a centralized location, thereby improving customer satisfaction and operational efficiency. TrustedMetrics serves a global market, primarily targeting MSPs who need scalable and comprehensive IT service management solutions. The business model revolves around subscription-based services, where clients pay for access to the software and its various features. Revenue is generated through these subscriptions, as well as through additional services and support packages.

Keywords: remote support, security solutions, MSPs, operational efficiency, endpoint detection, ransomware defense, PSA software, IT service management, subscription-based, scalable solutions.