Troopers Malaysia

Troopers Malaysia, founded in 2017 by Joshua Tan and Kelvin Lee, operates as a digital platform for human resource solutions, specializing in the gig economy. The company connects part-time, freelance, and gig workers with businesses needing a flexible workforce. Its business model centers on providing a technology-driven ecosystem for job matching, workforce management, and payroll services, thereby serving both job seekers and corporate clients. For businesses, Troopers offers a pool of pre-screened and on-demand frontline workers, enabling companies to scale their workforce according to operational needs. Revenue is generated by facilitating these connections and managing the associated HR processes.

The company's core offering is a mobile application that automates the entire gig employment lifecycle. For workers, the platform allows them to find jobs, check-in for shifts, file field reports, and track their earnings in real-time. A key feature is its machine learning algorithm for gig matching, which boasts a high accuracy rate in connecting the right talent with suitable opportunities. The platform also integrates features for rostering and provides social protection benefits for its gig workers. This creates a transparent and accountable environment for both employers and the gig workforce.

A significant milestone in the company's history was its acquisition by BetterPlace, an India-based workforce management SaaS platform, on March 29, 2023. This strategic move was aimed at integrating Troopers' automated gig matching and rostering capabilities into BetterPlace's larger suite of services and accelerating its expansion into the Southeast Asian market. Prior to the acquisition, Troopers had successfully raised a total of $1.19 million in funding over three rounds, including a Series A round of approximately $953,000 in August 2021. Since the launch of its app in June 2021, the company has seen substantial user growth and has facilitated placements for tens of thousands of gig workers.

Keywords: gig economy, part-time jobs, freelance platform, workforce management, human capital services, talent solutions, HR technology, job matching, flexible workforce, recruitment platform, staffing solutions, on-demand workers, mobile recruitment, payroll services, frontline workforce, employee management, digital HR, Malaysia, Southeast Asia, contingent workforce, temporary staffing, talent acquisition, human resources, job portal, BetterPlace