Transfluent

Transfluent is a Finnish technology company that provides cloud-based translation and localization services. Founded in 2012 by Jani Penttinen and Tomi Heiskanen, the company was born from Penttinen's personal experiences living in China and needing easier translation solutions. The company's headquarters are in Helsinki, Finland.

Transfluent operates a platform that connects businesses with a global network of over 50,000 professional human translators, delivering services in over 120 languages. While the translations are performed by humans, the process is highly automated. The company's business model is centered on providing high-quality, fast, and dynamic translations that traditional agencies may struggle to offer. Revenue is generated on a per-word basis with different pricing tiers (Economy, Business, and Expert) or through continuous translation service models. The platform integrates with various systems like Zendesk, Magento, WordPress, Facebook, and Twitter, enabling clients to automate their multilingual communications for customer support, social media, and e-commerce. This allows businesses to manage international customer service without needing to hire additional multilingual staff.

The company serves a diverse client base, including Fortune 500 companies and global brands such as ASUS. They offer a range of services including translation, editing, localization for apps and websites, and transcreation for marketing content. Transfluent has specific expertise in several industries, such as legal, finance, marketing, and gaming. In 2019, Transfluent acquired two local Finnish translation firms, Translatum Oy and Navitep Oy, to expand its service offerings. The company has received funding from investors including Vision+ and has also run equity crowdfunding campaigns.

Keywords: human translation, localization, cloud platform, professional translators, transcreation, customer support translation, social media translation, website localization, API integration, gaming translation