TouchStream Solutions

Founded in 2010 by Joel Benzel and Robert Gretzinger, TouchStream Solutions developed a tablet-based care management system from its headquarters in Rochester, New York. The company focused on the healthcare technology market, specifically targeting elders and individuals with disabilities who wished to maintain their independence at home. Its core offering was a tablet appliance known as the TouchStream Companion. This device facilitated connections between users and their caregivers through features like video chat and photo sharing.

The system's functionality extended beyond social interaction to include critical health management tools. It provided medication reminders, assistance in managing chronic health conditions, and schedule adherence support to help users manage their daily activities. In situations requiring immediate attention, the platform could detect problems and send alerts to family members or summon emergency help, creating a safer living environment. The business model centered on providing a comprehensive service that empowered caregivers with the necessary tools to keep their loved ones safe, healthy, and socially engaged.

TouchStream Solutions secured a total of $4.75 million in funding over six rounds, with Z80 Labs being a key institutional investor. The company's journey culminated in its acquisition on June 10, 2017, by PointClickCare, a healthcare software provider.

Keywords: home care technology, senior care, independent living, care management system, tablet-based care, medication adherence, caregiver support, remote patient monitoring, healthcare technology, assistive technology, elder care, disability support, health monitoring, social engagement tools, chronic disease management, PointClickCare acquisition, Joel Benzel, Robert Gretzinger, Z80 Labs, Rochester startup