Tidio
AI-powered customer service management platform.
| Date | Investors | Amount | Round |
|---|---|---|---|
| investor | €0.0 | round | |
| N/A | €0.0 | round | |
* | $25.0m | Series B | |
| Total Funding | 000k | ||
| PLN | 2020 | 2021 | 2022 |
|---|---|---|---|
| Revenues | 0000 | 0000 | 0000 |
| % growth | - | 120 % | 51 % |
| EBITDA | 0000 | 0000 | 0000 |
| Profit | 0000 | 0000 | 0000 |
| % profit margin | 22 % | 37 % | 3 % |
| EV | 0000 | 0000 | 0000 |
| EV / revenue | 00.0x | 00.0x | 00.0x |
| EV / EBITDA | 00.0x | 00.0x | 00.0x |
| R&D budget | 0000 | 0000 | 0000 |
Source: Company filings or news article
Related Content
Tidio is a cutting-edge company specializing in AI-driven customer service solutions. It serves businesses of all sizes looking to improve their customer support operations through automation and advanced analytics. Operating in the customer service technology market, Tidio offers a freemium business model, allowing users to start with a free plan and upgrade to paid options for more advanced features. The company generates revenue through these subscription plans. Tidio's platform includes features like AI chatbots, real-time analytics, and workflow automation, which help businesses manage customer interactions more efficiently. The primary clients are businesses seeking to enhance their customer service capabilities without significant investment in human resources. Tidio's market includes e-commerce, SaaS companies, and other online businesses that prioritize customer experience. The company leverages AI to provide data-driven insights, enabling businesses to optimize their customer service strategies.
Keywords: AI-driven, customer service, automation, analytics, chatbots, freemium, subscription, e-commerce, SaaS, optimization.