Tiancai Shanglong

Tianjin Shenzhou Shanglong Technology Co., Ltd., operating under the brand Tiancai Shanglong, is a high-tech enterprise established in 1998, specializing in providing comprehensive information technology solutions for the restaurant and hotel industry. The company has positioned itself as a key player in the digital transformation of catering businesses in China.

The firm offers an extensive suite of software and hardware products designed to manage all aspects of a food service operation. Its three main product lines, built on both internet SAAS and traditional C/S architectures, are a POS management system, a CRM system, and a Supply Chain Management (SCM) system. Specific modules include solutions for front-desk cashier management, smart ordering, kitchen management, inventory control, membership and loyalty programs, and mobile payments. These tools are built to serve a wide variety of restaurant types, from fine dining and fast-food chains to hot pot restaurants and coffee shops.

Tiancai Shanglong generates revenue by providing these integrated systems to its clients, which include prominent brands like Goubuli, Xinladao, and Liu Yishou. The business model focuses on creating a closed-loop digital ecosystem that enhances operational efficiency, reduces waste, and improves customer engagement for their clients. By integrating front-end services like QR code ordering and online payments with back-end systems for kitchen, supply chain, and data analysis, the company enables restaurants to achieve more scientific and refined management.

Significant milestones include receiving two rounds of financing in 2013 and 2014, notably from investor Shenzhen Capital Group and the service platform Dianping. Following these investments, Tiancai Shanglong deepened its partnerships with major online platforms like WeChat and Baidu to advance the "Internet+" revolution in the dining sector. In November 2015, the company was successfully listed on the NEEQ (National Equities Exchange and Quotations), becoming one of the first publicly traded catering information service providers in China. The company boasts a substantial market presence, with a network of over 400 channel partners in more than 300 cities, serving a cumulative total of over 100,000 restaurant locations.

Keywords: restaurant IT solutions, catering management software, hospitality technology, POS systems, restaurant CRM, supply chain management for restaurants, kitchen display systems (KDS), smart restaurant solutions, mobile payments dining, online ordering systems, membership management, F&B data analytics, restaurant digitalization, food service inventory management, SAAS for restaurants, NEEQ listed, Tianjin Shenzhou Shanglong, Dianping partner, WeChat restaurant solutions, hotel information systems