Tellus

Tellus, LLC operates as a specialized technology provider in the home health and long-term care markets, focusing on Electronic Visit Verification (EVV). Founded in 2013 and headquartered in Deerfield Beach, Florida, the company emerged from an initial project to build a custom EVV solution for a home care agency in Miami-Dade County, an area known for high rates of Medicaid fraud. This initiative coincided with the 21st Century Cures Act, a federal mandate requiring EVV for Medicaid-funded personal and home health care services, which positioned Tellus to address a nationwide compliance need. The company was acquired by Netsmart Technologies in October 2020.

The company's business model is centered on providing its cloud-based EVV platform to states, managed care organizations (MCOs), and home care provider agencies. Its client roster includes major MCOs like Anthem, Aetna, and UnitedHealth Group. Tellus has secured contracts to be the state-mandated EVV solution provider in several states, including an exclusive contract in Florida and similar roles in Georgia and Nebraska. Revenue is generated by offering a comprehensive technology suite that ensures compliance with federal regulations, streamlines claims processing, and provides operational transparency for its clients.

Tellus's core product is a multi-faceted EVV platform designed to verify that care services are delivered as planned. It consists of a mobile application for caregivers, an administrative portal for agencies, and a claims engine. The mobile app allows caregivers to log in, view schedules and care plans, and document tasks at the point of care using GPS to verify their location at the start and end of a visit. This data is transmitted in real-time to the administrator portal, eliminating manual paperwork and enabling agencies to monitor visits and streamline billing. For states and MCOs that operate in an "open model," Tellus's system also functions as a data aggregator, integrating with third-party EVV vendors to ensure all provider data is consolidated for compliance and claims processing.

Keywords: Electronic Visit Verification, EVV, home health technology, long-term care software, Medicaid compliance, claims processing, mobile care delivery, health care technology, point of care documentation, care delivery verification, managed care organization solutions, state health contracts, homecare software, telehealth solutions, digital health, Netsmart, 21st Century Cures Act, caregiver management, healthcare administration, remote patient monitoring