Teamforce AI

Qlicket, founded in 2017 by Vivek Mahapatra and Kartik Ramaswamy, offers a real-time employee feedback and engagement platform specifically designed for frontline workers in sectors such as manufacturing, logistics, and healthcare. The company's genesis stems from Mahapatra's direct observations of high turnover rates among blue-collar workers, a problem he aimed to solve through accessible technology.

The platform operates on a SaaS model, providing employers with a tool to gather continuous feedback from their deskless workforce. This is primarily achieved through strategically placed tablets in common areas like break rooms, where employees can respond to quick, gamified pulse surveys. The system analyzes this data in real-time, identifying dips in morale and potential issues, and then provides management with actionable insights and recommendations to proactively address concerns before they lead to attrition. Qlicket's core value proposition is its ability to give a voice to often-overlooked frontline employees, thereby improving retention, productivity, and overall workplace culture.

The company's technology is engineered for simplicity and accessibility, requiring no personal devices, email addresses, or extensive training for the end-user. This focus on the specific needs of the industrial workforce distinguishes it from more general corporate engagement platforms. By quantifying qualitative feedback, Qlicket enables organizations to make data-driven decisions to enhance their most valuable asset: their people.

Keywords: employee engagement, frontline workers, workforce analytics, employee retention, real-time feedback, SaaS, HR technology, employee morale, pulse surveys, blue-collar workforce