Teambuilder

Teambuilder is a digital solutions company that provides a predictive staff scheduling platform specifically designed for the ambulatory healthcare sector. The company was formally established in 2021 by David Howard, who currently serves as the CEO. Howard's extensive 20-year background in healthcare consulting, focusing on performance improvement and strategy for health systems, directly informed the creation of the platform. The initial concept for Teambuilder emerged in 2015 from a workgroup initiative related to a review of VA operations, which highlighted systemic issues in patient access and provider productivity. This led to a proof-of-concept project at Mount Sinai in 2016, and after further market development, Teambuilder launched with St. Joseph's Health as a beta client.

The company's core business revolves around its subscription-based, configurable software that helps healthcare leaders optimize workforce alignment and reduce payroll costs, citing an average reduction of 8-14%. It addresses the complexities of staff scheduling in outpatient settings—where fluctuating patient demand, diverse specialty needs, and varied staff availability have traditionally been managed with spreadsheets or on paper—by using data science to forecast staffing requirements. The platform analyzes an organization's specific volume data and clinic workflows to recommend optimal schedules, moving beyond simple visit volume metrics to include other workload factors. Its services are aimed at healthcare managers and leadership within medical groups, physician practices, and health systems.

Teambuilder's product suite is structured around key functionalities. 'Today' offers a real-time digital scheduling tool for managing daily rosters, tracking call-outs, and improving team communication via desktop and mobile. 'Tomorrow' is the platform's predictive recommendation engine, which forecasts future staffing needs based on volume, workflow, and other constraints to help with budgeting and resource planning. Additionally, the company offers an integrated digital wallet called 'Tonight', which allows employees to access a portion of their earned wages after a shift, a feature designed to improve staff motivation and retention at no direct cost to the employer. The platform has received a patent for its predictive staff scheduling technology.

Keywords: healthcare workforce management, ambulatory care scheduling, predictive staff scheduling, clinical operations, workforce optimization, healthcare administration, medical group management, staff forecasting, patient demand modeling, clinic workflow, payroll reduction, healthcare SaaS, digital scheduling, employee retention healthcare, earned wage access, David Howard, Sope Creek, St. Joseph's Health, PerfectServe, float pool management, shift bidding