Tangoe

Tangoe operates as a technology lifecycle management platform, providing software and services to help enterprises manage their IT and telecommunication expenses. Founded in 2000 by Albert Subbloie, the company aimed to address the significant costs businesses faced with telecom assets and services. It began as a telecom expense management (TEM) provider and has since expanded its offerings through strategic acquisitions, including MOBI Wireless Management in 2018. Tangoe had its initial public offering in 2011 before being taken private in 2017 by Marlin Equity Partners, which then combined Tangoe with its portfolio company, Asentinel.

The company's core business revolves around providing a unified, AI-powered platform that simplifies the management of complex technology environments for its clients. This platform addresses three main areas: Telecom Expense Management (TEM), Managed Mobility Services (MMS), and Cloud Expense Management (CEM). Its services cater to large enterprises, particularly those with over 10,000 employees, helping IT, finance, and procurement teams gain visibility and control over their technology spending. The business model is primarily subscription-based, offering its platform as a cloud-hosted solution (SaaS) supplemented by managed services and consulting.

Tangoe's platform offers a comprehensive suite of features designed to optimize costs and resources. For telecom, it manages everything from invoice processing and audits to contract negotiations. The MMS solution covers the entire mobile device lifecycle, including procurement, provisioning, security policy enforcement, and device recycling. In the cloud domain, the platform provides FinOps tools to optimize spending on IaaS, PaaS, and SaaS by identifying overprovisioning and providing insights for smarter purchasing decisions. A key selling point is the use of AI and automation to process invoices, manage assets, and identify savings opportunities, with over 70 patents related to its technology. Tangoe manages a substantial volume of IT spend for its global client base and supports numerous carriers and currencies worldwide.

Keywords: Technology Expense Management, TEM, Managed Mobility Services, MMS, Cloud Expense Management, CEM, FinOps, IT asset management, telecom cost management, enterprise software, invoice management, mobile device management, technology lifecycle management, cost optimization, SaaS management, IT financial management, procurement optimization, technology consulting, global enterprise solutions, IT spend visibility