Syndeo Corporation
A leading provider of Class 5 Voice-over-IP (VoIP) softswitch/call management server technology.
| Date | Investors | Amount | Round |
|---|---|---|---|
| - | investor | €0.0 | round |
| investor | €0.0 | round | |
| investor | €0.0 | round | |
N/A | Acquisition | ||
| Total Funding | 000k | ||
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Syndeo Corporation provides digital engagement and Conversational AI solutions to enterprise clients across various sectors, including retail and financial services. The company was co-founded by CEO Oliver Lennon, COO Catherine Ewings, and CTO Alan Beck. The leadership team brings over two decades of experience from previous roles at companies like SpeechStorm, Genesys, and Kainos plc, expertise that directly informs Syndeo's specialized focus.
The firm's core business revolves around simplifying complex customer connections through artificial intelligence. Syndeo operates as a partner for businesses, designing and implementing customer experience (CX) technologies that deliver tangible business value. Its revenue model appears to be based on providing these specialized AI solutions and comprehensive support services to major global brands. In 2020, the company secured a significant, multi-year consulting contract with a U.S.-based multinational financial services firm, signaling strong market trust in its capabilities.
Syndeo’s service portfolio bridges the gap between traditional Interactive Voice Response (IVR) and modern Conversational AI. The company offers a toolset for rapid prototyping and integrates with established contact center technologies from partners like Genesys, Nuance, and Google. This allows them to create and implement AI-powered messaging and advanced chat solutions designed to enhance on-demand sales, marketing, and support services for their clients. The company supports its clients at every stage, from initial design to long-term implementation, ensuring the technology aligns with business objectives.
Keywords: Conversational AI, digital engagement, customer experience technology, CX consulting, AI consulting, IVR solutions, contact center AI, AI-powered messaging, customer journey automation, digital transformation, enterprise AI, Genesys partner, Nuance partner, Google Cloud partner, customer support AI, AI implementation services, Belfast tech, Oliver Lennon, Catherine Ewings, Alan Beck