Surien

Surien operates an after-sales support services platform for enterprise equipment, founded in 2023. The company connects businesses requiring maintenance and repair with verified technicians through its proprietary platform. Its services cover a range of devices, including electric vehicle chargers, kiosks, tablets, point-of-sale (POS) terminals, and water purifiers. The business model focuses on providing a streamlined solution for corporate clients to manage technical assistance, service tracking, and quality assurance, thereby improving operational uptime. Surien is a privately held company headquartered in Seoul, South Korea. Key investors include CNT Tech, Antz, and DB Capital.

The platform was developed in collaboration with Antz, an Apple service operator, and DB inc., a major South Korean IT company. It functions as an intermediary, matching the service needs of clients with the capabilities of its network of partner technicians and companies, rather than acting as a direct service center. This model allows businesses to access high-level technical services without the direct cost of employing specialized staff. In July 2025, the company secured Series A funding and is currently in a revenue-generating stage.

Keywords: after-sales support, enterprise equipment maintenance, B2B technical services, repair and installation platform, EV charger maintenance, kiosk repair, POS terminal service, field service management, technician matching platform, corporate client support, operational uptime solutions, asset maintenance, South Korean tech, DB Capital, Antz, CNT Tech, Series A startup