SurePoint Medical

SurePoint Medical Centers operates as a network of freestanding emergency rooms and family medicine practices across Texas. Founded in 2015 by a group described as "healthcare visionaries," the company is headquartered in Mansfield, Texas, and has expanded to include 18 ER locations and two family medicine practices as of July 2022. The company's expansion has included organic growth and acquisitions, such as the addition of four "ER Near Me" locations in the Dallas-Fort Worth area.

The business provides 24/7 emergency medical care with a model focused on minimizing wait times for patients. Its facilities are equipped to handle a wide range of medical issues, from minor injuries and illnesses like the flu to more severe conditions such as cardiac events, trauma, and neurological emergencies. Each center functions as a comprehensive emergency medical facility, staffed by experienced ER doctors and nurses. To support diagnoses, locations are equipped with in-house laboratories and radiology services, including CT scans, X-rays, and ultrasounds.

SurePoint's business model is centered on providing patient-focused, concierge-level emergency care in a community setting. Revenue is generated through fees for medical services, which are billed to patients' insurance providers. The company sends separate claims for the facility fee and for the physician's services. SurePoint states it charges rates comparable to a hospital emergency room and functions as an out-of-network provider for all health benefit plans, though Texas law requires insurance carriers to pay for emergency treatment regardless of network status. The company is led by President Michelle Newsom.

The centers treat a broad spectrum of conditions including allergic reactions, abdominal and back pain, broken bones, burns, chest pain, concussions, and dehydration. Beyond emergency services, the organization engages in community outreach and education to enhance public health knowledge. The company also sponsors and contributes to various local organizations and events, including Tarleton State Athletics.

Keywords: freestanding emergency room, 24/7 emergency care, urgent care Texas, immediate medical assistance, emergency medical services, trauma care, cardiac care, neurological emergencies, in-house laboratory, radiology services, CT scan, X-Ray, family medicine practice, concierge medical care, little to no wait time, community healthcare, emergency physicians, medical diagnosis, patient-focused care, Texas healthcare