Starlink Qatar

Starlink in Qatar, a subsidiary of the Ooredoo Group, commenced operations in 2006, initially establishing itself in the mobile and accessories retail market. Over the subsequent years, the company has diversified its portfolio significantly, evolving into a multi-faceted technology and telecommunications organization. It operates across 13 distinct business verticals, including consumer electronics retail, technology distribution, ICT services, and business process outsourcing (BPO). The company is led by CEO Cyril Anand, a Harvard alumnus appointed in October 2024 with over two decades of experience in the telecom and ICT sectors.

The business model encompasses both business-to-consumer (B2C) and business-to-business (B2B) segments. For consumers, Starlink operates the largest network of consumer electronics stores in Qatar, with over 17 retail locations and a comprehensive e-commerce platform. These channels offer products from more than 50 global brands such as Apple, Samsung, and Microsoft, alongside value-added services like buy-now-pay-later options through partnerships with local banks. Revenue is generated through direct sales of products like mobile phones, laptops, smart devices, and accessories.

In the corporate sector, Starlink functions as a systems integrator and a provider of managed services, supporting over 3,000 organizations, from SMEs to large enterprises and government ministries. Its offerings include ICT distribution, outsourced managed services for IT, installations, maintenance, contact center management, and human resource outsourcing (HRO). A key partnership with Huawei enables Starlink to offer Network-as-a-Service (NaaS) solutions, providing fully managed Wi-Fi, LAN, and WAN networks through a sovereign cloud hosted in Qatar. The company has also forged strategic partnerships with firms like Resecurity to bolster its cybersecurity offerings. These B2B services provide a recurring revenue stream and position Starlink as a significant player in Qatar's digital transformation.

Keywords: tech retail, ICT solutions, systems integrator, telecom services, consumer electronics, B2B technology, managed services, e-commerce Qatar, Ooredoo Group, technology distribution, IT outsourcing, contact center solutions, corporate IT services, mobile devices, network-as-a-service, cybersecurity, digital transformation Qatar, human resource outsourcing, BPO services, enterprise solutions