Spryt

Spryt is a digital health company that has developed an AI-powered virtual receptionist named Asa to streamline medical appointment scheduling and reduce patient no-shows. The company was incorporated on January 30, 2017, and is headquartered in London, United Kingdom. Spryt was co-founded by Daragh Donohoe (CEO), Paul Lyes (CFO), Neill Dunwoody (COO), Shaun Dodimead (CTO), and Nick Kairinos (Chief AI Officer). The impetus for the company's creation came from the founders' desire to address the significant administrative burdens and inefficiencies within healthcare systems.

The core of Spryt's offering, Asa, functions as a "medical receptionist in your pocket." It allows patients to book, reschedule, cancel, and pay for appointments via common instant messaging platforms like WhatsApp, SMS, and iMessage, eliminating the need to download a separate application. The system is designed to communicate with patients in their preferred language, enhancing accessibility for diverse populations. A key feature is its use of AI and behavioral science to predict which patients are likely to miss their appointments. This provides actionable insights for clinic staff, allowing them to conduct targeted outreach to at-risk or underserved patients. The platform also answers non-diagnostic patient questions, provides reassurance, and personalizes communication to increase attendance.

Spryt operates on a B2B model, targeting healthcare providers such as GP practices, hospitals, and national health services. By automating up to 90% of the administrative workload associated with scheduling, Asa aims to reduce operational costs and free up staff to focus on more critical patient-facing tasks. The company has demonstrated significant impact, including saving GP practices over 8 hours per week and reducing communication costs by 30% compared to traditional SMS reminders. Spryt has established several partnerships, including pilots with the UK's National Health Service (NHS) and a collaboration with Treatment.com AI to potentially create a patient onboarding and triaging tool. The company has received funding and support from entities like Google for Startups, Fountech Labs, Innovate UK, and EIT Health, and won the HIMSS Europe Pitchfest competition in 2024.

Keywords: AI medical receptionist, patient appointment scheduling, healthcare administration automation, no-show prediction, patient engagement platform, conversational AI, digital health, HealthTech, clinical appointment management, multilingual patient communication, Asa AI, healthcare workflow optimization, NHS innovation, behavioral science in healthcare, automated medical booking, medical virtual assistant, reducing DNAs, healthcare accessibility, patient management software, clinical administration