Spruce Health

Spruce Health provides a HIPAA-compliant communication platform for healthcare professionals to connect with patients outside of the exam room. The platform offers a suite of tools, including calling, texting, faxing, secure messaging, and video chat, all accessible from a single application. This allows for streamlined and secure communication between clinicians and their patients.

The company operates on a subscription-based business model, offering different plans such as the "Communicator" and "Professional" plans. These plans are tailored to the needs of healthcare providers and include a signed Business Associate Agreement (BAA), which is a requirement for HIPAA compliance. The target market includes a wide range of healthcare practices that need to manage patient communication efficiently and securely.

By consolidating various communication channels into one platform, Spruce Health helps to improve workflow for medical practices and enhance the patient experience. The service is designed to be a comprehensive solution for modern healthcare communication, addressing the need for secure and convenient ways for doctors and patients to interact remotely.

Keywords: HIPAA-compliant communication, healthcare communication, telemedicine, secure messaging, patient engagement, eFax, medical practice software, clinical communication, virtual care, care coordination