Sharedo

Sharedo operates as a privately owned entity focused on adaptive case and matter management software. The company's origins trace back to 2011 when its founders established a consultancy firm named Slicedbread. This venture, which implemented large-scale, custom case management systems for enterprise clients like Shell and Bupa, provided the capital and market insights to develop their own platform. The founders, Ben Nicholson and Nick Humphrey, drew upon their extensive experience in the sector—Nicholson with over 15 years in designing case management solutions and Humphrey with over 20 years in software implementation—to guide the company. By 2014, development on the Sharedo platform began, targeting a gap they identified in the legal market for a system that could handle the varied needs of multi-department law firms. The company successfully transitioned from a consultancy to a product-led business by mid-2016, with subscriptions to the Sharedo platform accounting for the majority of its revenue. In March 2025, Sharedo was acquired by Clio, a move intended to accelerate Clio's expansion into the enterprise legal market.

Sharedo provides a low-code, cloud-based platform designed primarily for law firms and corporate legal departments, with applications in the insurance claims processing sector as well. The business model is quote-based, with revenue generated through subscriptions to the platform. The software is built on the Microsoft tech stack and hosted on Azure, offering a scalable solution for both complex, high-volume case management and simpler matter management. Its key features include workflow automation through a visual drag-and-drop tool, document management, time and expense recording, project and resource management, and business insight reporting. The platform's 'API-first' design, with over 400 REST API endpoints, allows for extensive integration with other legal tech tools. A distinctive feature is the persona engine, which enables the user experience to be customized for different internal and external user types, such as clients or third-party experts, on a per work-type basis.

Clients choose the platform for its ability to streamline operations and enhance productivity. It offers pre-configured solution accelerators for over 95 areas of law, facilitating rapid deployment. The low-code approach empowers legal professionals without programming skills to build and adapt processes, create client portals, and automate routine tasks. This adaptability helps firms respond quickly to changing client and market demands. By centralizing data and processes, the platform improves transparency and collaboration among teams. The company has clients in over 20 jurisdictions, including the UK, North America, and the APAC region. Following the acquisition by Clio, the 70-person Sharedo team, including founder Ben Nicholson as general manager, continues to guide the product's integration and development. Keywords: legal case management, matter management, low-code legal tech, workflow automation, legal operations, legal practice management, document automation, legal process optimization, API-first legal software, client portals for law firms, legal tech integration, enterprise legal management, insurance claims management software, legal reporting and analytics, Ben Nicholson, Nick Humphrey, Clio acquisition, Slicedbread, legal workflow builder, legal business process engineering