Skyresponse

Skyresponse AB, a Swedish software-as-a-service (SaaS) company, provides a 100% cloud-based alarm and event management platform. Founded in 2012, and previously known as Skygd AB, the company initially focused on security but has since expanded its core markets to Personal Care, including Elderly Care, and Personal Safety. It is also making significant inroads into Smart Buildings and other Internet of Things (IoT) applications. Co-founder Martin Reidevall, who has a background in technology and product management, now serves as the Product & Technology Strategy Lead after having been the CEO. In September 2022, Mats Berthem, an executive with over two decades of experience in IT, Telecom, and IoT, was appointed CEO to guide the company through its next growth phase.

The company operates on an indirect sales model, collaborating with over 15 channel partners to serve more than 700 end-clients across Europe, including municipalities and private enterprises. This network allows Skyresponse to manage a high volume of events, which grew from 700,000 per month in 2018 to over 13 million monthly. Skyresponse generates revenue through a SaaS model, where partners and clients pay subscription fees to use the platform, offering a more predictable cost structure compared to traditional on-premise solutions. The company has secured funding to fuel its expansion, including a €5 million round in 2021 led by venture capital firm Nordic Eye.

The core of the business is its agnostic, cloud-native platform designed for interoperability and scalability. It functions as a central hub that receives, processes, and distributes alarms from a wide array of connected devices—both digital and legacy analogue systems—to the appropriate recipients based on intelligent, configurable rules. This ensures that alarms from lone workers, elderly care sensors, or smart building systems are routed efficiently to response centers, mobile field workers, or even family members. The platform features open APIs, allowing for seamless integration with over 80 different transmitters and sensors, as well as third-party software like EHR and business intelligence systems. Key components include the Response Portal for desktop monitoring and the Response App for mobile personnel, creating a complete audit trail of every action taken.

Keywords: alarm management, event handling, IoT platform, personal care technology, elderly care solutions, personal safety alarms, smart building systems, SaaS, cloud-based software, response center solutions, lone worker safety, telecare, telehealth, alarm receiving centre, ARC software, event-driven automation, system integration, API-first, emergency response, critical event management