Sero
Crop intelligence company, that optimizes rice production with full-cycle data analytics.
| Date | Investors | Amount | Round |
|---|---|---|---|
| - | investor | €0.0 | round |
| N/A | N/A | Seed | |
| Total Funding | 000k | ||
| USD | 2022 |
|---|---|
| Revenues | 0000 |
| EBITDA | 0000 |
| Profit | 0000 |
| EV | 0000 |
| EV / revenue | 00.0x |
| EV / EBITDA | 00.0x |
| R&D budget | 0000 |
Source: Dealroom estimates
Related Content
Sero operates as a business-to-business SaaS company, providing a platform specifically designed to manage and optimize the customer onboarding process. The company was co-founded in 2022 by Jai Thirani, who serves as CEO, and Aditya Padwal, the CTO. Thirani brings a background in computer science and finance from the University of Pennsylvania, coupled with experience in machine learning project management. Padwal’s expertise lies in full-stack engineering, having previously developed complex software tools at a Y Combinator-backed company. [Referencing previous search results] The founding of Sero was backed by the Y Combinator accelerator as part of its Winter 2022 batch.
The firm targets implementation, professional services, and customer success teams within other software companies. Its core business revolves around providing a solution to the common challenges of customer onboarding, such as inconsistent processes, poor customer engagement, and extended timelines which can increase the risk of customer churn and limit product adoption. Sero's platform is designed to create a more structured and transparent experience for new clients, thereby accelerating their time-to-value.
The service is a comprehensive customer onboarding platform that combines several functionalities. It includes tools for project management to standardize onboarding with templates, intelligent resource management to forecast capacity and staff projects effectively, and time tracking to analyze project costs. A key feature is its intuitive, customer-facing portal that guides the client through the process. The platform also leverages AI to automate communications such as follow-ups, escalations, and project updates, aiming to keep customers accountable and engaged without constant manual intervention. By centralizing the onboarding plan and streamlining the handoff from sales, the system aims to provide a consistent and effective experience for every new customer.
Keywords: customer onboarding, B2B SaaS, implementation management, professional services automation, customer success platform, time-to-value, client onboarding software, project management, resource management, Y Combinator, customer experience, user onboarding, churn reduction, product adoption, implementation services, customer journey, client implementation, onboarding automation, professional services