Dotgo

Dotgo is a global provider of Rich Communication Services (RCS) and business messaging solutions, now operating as a subsidiary of Gupshup following its acquisition in September 2021. The company was founded to create APIs that simplify the adoption of RCS for brands and other ecosystem players by managing backend complexities. Its core focus is upgrading traditional SMS to an interactive, IP-based messaging experience with features like branding, rich media, interactive buttons, and verified business profiles.

The company's key offerings include the Dotgo Messaging as a Platform (MaaP), which allows mobile network operators to deploy and monetize RCS, and the RBM Hub, which provides global connectivity for sending RCS traffic. Dotgo's product suite features technologies like RichOTP®, which enhances one-time passwords, and a Bot Store® for RCS and WhatsApp bots. Serving clients such as mobile operators, aggregators, ISVs, developers, and brands, Dotgo enables them to offer engaging customer communication for sales, support, and other business processes directly within native Android messaging apps.

Dr. Inderpal Singh Mumick, a co-founder who now serves as CEO, has a background that includes roles at IBM and AT&T Bell Labs and holds degrees from the Indian Institute of Technology and a Ph.D. from Stanford University. His work on recursion in SQL influenced the SQL 3 standard. Under his leadership, Dotgo has become a key partner for companies like Google, Vodafone, and Orange. The acquisition by Gupshup was intended to strengthen Gupshup's conversational messaging platform and leverage Dotgo's presence to expand into markets like Africa.

Keywords: Rich Communication Services, RCS, RBM, business messaging, conversational messaging, Messaging as a Platform, MaaP, API, mobile operators, RichOTP, Gupshup, Inderpal Singh Mumick, chatbot, SMS, A2P messaging, customer engagement, bot store, interactive messaging, verified business messaging