Roomatic

Roomatic operated as a developer of an online application designed to help hotels manage and improve their online reputation. The company's platform focused on guest engagement, collecting real-time feedback during a guest's stay. This approach allowed hotels to address and rectify negative experiences before check-out, aiming to prevent poor online reviews.

The core of Roomatic's service was a guest engagement tool that enabled hotels to gather insights on their amenities, information, and other services directly from customers. By facilitating this immediate communication channel, the software was intended to help hospitality businesses make timely improvements. The business operated in the Business-to-Business (B2B) software-as-a-service (SaaS) market, targeting hotels and other leisure establishments. The primary revenue stream would have been generated through subscriptions to its platform.

The company participated in accelerator and incubator programs, securing initial funding of $20,000 in October 2015 and another round in December 2015. It later received Early Stage Venture Capital funding on August 1, 2017. Despite these efforts, Roomatic is now listed as out of business as of October 18, 2020.

Keywords: hotel guest feedback, reputation management software, guest engagement platform, hospitality technology, hotel amenities improvement, guest experience, hotel SaaS, ancillary services, hotel management software, online reputation, customer feedback