Roofbuddy

Roofbuddy operates a technology platform in New Zealand that connects homeowners with roofing professionals for services including repairs, replacements, and new installations. The company was founded in 2022 by James Logan and is headquartered in Auckland. Roofbuddy aims to streamline the process of obtaining roofing quotes by creating a detailed scope of work using property measurement software and then presenting it to a network of vetted contractors who bid for the job. This model provides homeowners with multiple, comparable quotes from qualified and insured professionals.

The company's business model is based on charging a fee to the roofing companies that partner with the platform for the opportunity to quote on jobs. For homeowners, the service includes consultation, quote comparison, and access to an optional, independent quality assurance check upon job completion to ensure the work meets industry standards. Roofbuddy handles a wide range of roofing types and materials. The platform is designed to address common homeowner frustrations such as finding reliable contractors and understanding variable quotes.

Since its launch, the company has processed a significant volume of work and has received recognition for its approach, winning the Excellence in Innovation and Supreme Business Excellence awards at the 2024 2degrees Auckland Business Awards. However, the company has also faced public criticism and legal disputes from customers who reported issues with the quality of work performed by contractors sourced through the platform and the company's handling of these complaints.

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