Restaurant

Founded in 2017, FC Daum operates as a specialized developer of franchise operation management platforms. The company provides a mobile-based work environment designed to assist franchisees with quality management. Its core product, the FC Daum app, streamlines franchise operations by addressing challenges such as quality control, inter-store communication, information management, and electronic contracts.

The platform enables supervisors to more efficiently manage the quality of affiliated franchise restaurants. Key features include a 'Smart Notice' function for disseminating new menus, recipes, and promotional information, which has been shown to reduce supervisor call and text volume by 20-50%. The app also offers quality management reports that allow for before-and-after comparisons of store improvements, facilitating clear communication with franchise owners. Additionally, the system securely stores quality checklists and data for each franchise, converting reports into PDF documents for internal use and significantly reducing manual data entry and processing time.

The business model is centered on providing a comprehensive solution that improves operational efficiency and strengthens the relationship between the franchisor and franchisee. By consolidating communication and management tasks into a single channel, the platform enhances the overall reliability and responsiveness of the head office. The company targets the food and beverage franchise industry, serving clients that range from coffee shops and chicken brands to hot pot restaurants. Keywords: franchise management, quality control, operations platform, F&B technology, mobile workforce, communication tools, franchisee support, data management, electronic contracts, operational efficiency