RES Software

RES Software, founded in 1999 by Bob Janssen, established itself as a key player in the digital workspace technology sector before its acquisition by Ivanti on July 5, 2017. Janssen, who served as CTO, was inspired to create the company's products based on his firsthand experience with the daily struggles of managing corporate desktops and delivering IT services, having previously worked as a System Administrator and Information Architect. The company was originally founded in the Netherlands and had its U.S. headquarters in Radnor, Pennsylvania.

The firm's business centered on creating, automating, and securing digital workspaces across physical, virtual, and cloud environments. It catered to enterprise clients, aiming to improve workforce productivity and user experience while reducing IT costs and security risks. RES Software operated on a B2B model, selling software licenses and services to over 2,500 companies globally. The company secured a total of $38.7 million in funding over three rounds from investors including ORIX, Gimv, and Updata Partners.

RES Software's product portfolio was designed to provide a people-centric approach to IT service consumption. The flagship RES ONE Suite integrated three main components: RES ONE Workspace, RES ONE Automation, and RES ONE Service Store. RES ONE Workspace offered personalized and context-aware management of user environments, ensuring employees could access the correct applications and services based on their role, location, and device. RES ONE Automation focused on streamlining IT processes by automating tasks like provisioning and de-provisioning user accounts and services. The RES ONE Service Store provided employees with a self-service portal, similar to a consumer app store, to request and access approved IT resources. This suite of products helped organizations manage complex IT scenarios, such as bring-your-own-device (BYOD) initiatives and multi-location access.

The company's journey culminated in its acquisition by Ivanti, a company backed by Clearlake Capital. The move was a strategic one for Ivanti, aiming to extend its leadership in user workspace environment management and expand its automation capabilities. The acquisition integrated RES Software's technology for user environment management and identity governance into Ivanti's broader portfolio, particularly enhancing Ivanti's ability to automate IT onboarding and off-boarding processes. At the time of the acquisition, RES Software had a significant presence in Europe, especially the Benelux region. Keywords: digital workspace management, user environment management, IT automation, identity provisioning, workspace virtualization, application access control, self-service IT, IT service delivery, endpoint security, profile management, context-aware access, workflow automation, user provisioning, IT governance, VDI management, RES ONE Suite, workspace security, automated onboarding, compliance management, Bob Janssen