Reparando

Reparando, a brand under Aries Solution GmbH, operates as a specialized B2B service provider for on-site smartphone repairs, primarily targeting corporate clients. The company was founded in the summer of 2015 by Vincent Osterloh, Till Kratochwill, and Jakob Schoroth, who identified a gap in the market for a more efficient and secure repair solution for businesses. The founders, including two alumni from Zeppelin University, secured initial funding from two experienced business angels at the time of the company's inception.

The core of Reparando's business model is a mobile repair service that dispatches certified technicians directly to the client's location, be it an office or home. This approach addresses key pain points for corporate customers by eliminating the need to ship devices, log them out of Mobile Device Management (MDM) systems, or issue temporary replacements. By repairing devices like iPhones and Samsung Galaxy smartphones on-site, often within an hour, Reparando significantly reduces downtime and enhances data security as sensitive information never leaves the client's premises. This operational efficiency translates into a potential reduction of up to 30% in the total cost of ownership for a company's mobile device fleet. The company's revenue is generated through these direct repair services, with special offerings tailored for business clients such as Deutsche Telekom, Roland Berger, and BearingPoint.

As an official Apple Independent Repair Provider (IRP), Reparando guarantees the use of high-quality, tested parts and offers the option of genuine Apple components, with all repairs backed by at least a one-year warranty. Since its start in Stuttgart, the company has expanded its footprint across Germany, serving over 12,000 private customers in addition to its corporate accounts, and employing over 80 people by 2017. Reparando is part of Aries Solution GmbH, an IT solutions company managed by Jan Ludwig, which has a history dating back to 2013, providing a foundation of experience in customer system support and IT infrastructure. This connection allows Reparando to leverage broader expertise in managing both short and long-term client projects globally.

Keywords: B2B smartphone repair, on-site mobile repair, corporate device management, iPhone business repair, Samsung corporate repair, mobile device management, total cost of ownership reduction, secure data repair, mobile technician service, German repair service, Aries Solution GmbH, Vincent Osterloh, Till Kratochwill, Jakob Schoroth, Apple Independent Repair Provider, MDM solutions, enterprise mobility, device fleet maintenance, on-location tech support, smartphone TCO, corporate phone service